Your satisfaction is important to us. If you are not completely satisfied, items can be returned within 30 calendar days of delivery.
Return Conditions:
- Items must be unused, in their original packaging, and in resalable condition.
- Returns are accepted for quality issues or defective items.
- Items that have been used, damaged, or altered by the customer are not eligible for return.
How to Return Items:
- Return items to: 15479 SW 148th St, Miami, FL 33196, United States
- Include your order number and a brief note explaining the reason for return.
- Return shipping is free, and there are no restocking fees.
Refund Processing:
- Once returned items are received and inspected, refunds will be processed within 1-2 business days.
- Refunds will be issued to the original payment method, and may take 7-10 business days to appear depending on your bank or payment provider.
Exchanges:
- Direct exchanges are not currently available. Customers wishing to exchange an item should return it for a refund and place a new order.